Frequently Asked Questions

Everything you need to know about investing with Lunaq.

Getting Started

How do I start investing?

It's simple. Create an account, verify your email, and fund your wallet using Crypto or Bank Transfer. Once funded, you can instantly subscribe to any of our investment portfolios.

Is identity verification required?

Yes. To comply with global financial regulations and ensure the security of our community, we require basic identity verification before you can withdraw profits.

What is the minimum deposit?

You can get started with as little as $50. We believe in making high-yield investment accessible to everyone.

Investments & Returns

How are returns generated?

Our expert team leverages a mix of algorithmic trading, arbitrage strategies, and secure DeFi yields to generate consistent returns for our investors.

When can I withdraw my profits?

Profit withdrawals depend on your chosen plan. Some plans offer daily payouts, while others compound until the end of the term for maximum growth.

Are there any hidden fees?

Never. We pride ourselves on transparency. Any applicable network fees for withdrawals are clearly displayed before you confirm.

Security & Trust

Is my money safe?

Security is our top priority. We use cold storage for the majority of assets, multi-signature wallets for transactions, and bank-grade encryption for your personal data.

What happens if I forget my password?

You can securely reset your password via email. For your protection, withdrawals may be temporarily locked for 24 hours after a password reset.

How do I contact support?

Our support team is available 24/7 via live chat on the dashboard or via email at support@lunaq.com.

Still have questions?

Can't find the answer you're looking for? Our team is here to help.